FAQ

How can I schedule a showing?
CAPS works with Rently to provide our customers with the best possible viewing services. In order to view any of our Rently homes, you will first need to create an account at https://secure.rently.com/prospects/sign_up or by downloading Rently Renter in your app store. You will be required to pay a one time fee of $0.99. After completing your account, you will be able to view any of our Rently homes with very little time and effort! If you have any questions, please call (219) 200-5042.

If you are needing help setting up an account and/or understanding the process, watch this short video:

Do you accept the Section 8 Voucher?
CAPS does accept the Section 8 Voucher but only for certain properties. The Section 8 approved homes (if any) will be displayed on our Rental Properties page.

How quickly can I move in?
Approved Applicants may move in when lease signing requirements are completed. Please refer to the Becoming a Tenant tab.

Do you allow pets?
Pets are accepted for all properties with a $100 pet fee per pet + $15 monthly pet rent increase per pet. (exceptions may apply)

When is rent due?
Rent is due on the 1st of each month.

Is there a late fee?
Yes, $75 will be applied on the morning of the 6th.

Is there an after hours drop box?
Yes, the drop box is located to the left of the side door.

Who pays for pest control?
Per the lease, tenants are responsible for pest control.

Who pays for maintenance?
Per the lease, property management will address maintenance issues that are not the fault of the tenants, on behalf of the owner. Each request is subject to a deductible amount of the first $100 of the repair which is to be paid promptly by tenant.

Who pays for landscaping?
Per lease, the tenants are responsible for yard upkeep.

Who pays for utilities?
Per lease, the tenants are responsible for all utilities.

Do alterations need authorization?
Yes, all alterations need prior approval.

Is renters insurance required?
Per the lease, the tenant shall carry sufficient insurance to insure all of the tenant’s property located on the premises.

Who pays for damage to my things?
The owner’s insurance does not cover personal belongings. That’s why the tenant obtaining renters insurance is required.