Answers to Frequently Asked Tenant Questions
How can I schedule a showing?
CAPS works with Tenant Turner to provide our customers with the best possible viewing services. In order to view any of our homes, you will first need to press the “Schedule a Showing” button under “Apply Online” under each property. You will be asked a few questions, then you can schedule a time to go by. If you have any questions, please call 219-500-8006. If you need help scheduling, use this link to get a step by step how to go inside. Click Here
Do you accept the Section 8 Voucher?
CAPS does accept the Section 8 Voucher but only for certain properties. Call or message 219.301.0272 to find out if any are available.
How quickly can I move in?
Approved Applicants may move in when lease signing requirements are completed. Please refer to the Becoming a Tenant tab.
Do you allow pets?
Pets are accepted for all properties with a $300 pet fee per pet + $30 monthly pet rent increase per pet. (exceptions may apply)
When is rent due?
Rent is due on the 1st of each month.
Is there a late fee?
Yes, $95 will be applied on the morning of the 6th.
Is there an after hours drop box?
No, the mailslot is to be used for mail ONLY. Any rent payment dropped placed in the mailslot will not be accepted and we are not liable for misplaced or lost items.
Who pays for landscaping?
Per lease, the tenants are responsible for yard upkeep.
Who pays for utilities?
Per lease, the tenants are responsible for all utilities.
Do alterations need authorization?
Yes, all alterations need prior approval.
Is renters insurance required?
Per the lease, the tenant shall carry sufficient insurance to insure all of the tenant’s property located on the premises.
Who pays for damage to my things?
The owner’s insurance does not cover personal belongings. That’s why the tenant obtaining renters insurance is required.
